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LATAM Pass Fees

LATAM Pass Service Fee

When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.

For flights from CanadaContact Center or OfficesOn our website
Domestic flightsUS$25No service Charge
Regional flights*US$25No service Charge
Intercontinental flightsUS$25No service Charge

*Includes Ecuador, Colombia, Venezuela, the Dominican Republic and North America.

Redemption fee

Starting July 1st, 2020, for tickets issued less than 90 days prior to traveling, for domestic flights, and 120 days for international flights, a redemption issue fee will be charged per segment and passenger. 

Check here the values

Fees for changes and refunds

Any changes and refunds of your tickets redeemed are subject to a fee and must be made through our Contact Center.

*Our Platinum, Black and Black Signature members are exempt from fees for changes and refunds of redeemed fares.

Domestic routes
Ticket change feesFare refund fees
Within BrazilUSD 60USD 65
Within ChileUSD 40USD 60
Within ColombiaUSD 25USD 30
Within EcuadorUSD 15USD 25
Within PeruUSD 16USD 60
International routes
Ticket change fees:Fare refund fees:
Between South American countriesUSD 75USD 100
Between South America and 
the United States		USD 200USD 250
Other international flightsUSD 150USD 200

When can I change or refund LATAM Pass tickets?

  • When the ticket hasn't been used or hasn't expired yet.
  • When the request is made before the flight departure time.
  • When the LATAM Pass Points are still valid to be redeemed.
  • In the case of changes, there is an additional fee for the any differences in the fare.
  • A cabin Upgrade with points refund must be requested before the flight date.
  • A penalty will apply to refunds in cash, excepting Black Signature, Black, and Platinum members, or passengers who have exchanged an Upgrade using points of a member from such categories.
  • For commercial fare refunds, the regulation of the fare paid applies.
  • Only the points redeemed that are still valid will be returned.

How do I get a refund?

By calling our Contact Center, after the refund has been processed, valid points will be returned to your LATAM Pass account.

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