
LATAM Pass Fees
LATAM Pass Service Fee
When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.
For flights from Canada | Contact Center or Offices | On our website |
---|---|---|
Between North America and South America | US$ 50 | No service Charge |
Other destinations | US$ 30 | No service Charge |
Redemption fee
Starting July 1st, 2020, for tickets issued less than 90 days prior to traveling, for domestic flights, and 120 days for international flights, a redemption issue fee will be charged per segment and passenger.
Fees for changes and refunds
Any changes and refunds of your tickets redeemed are subject to a fee and must be made through our Contact Center.
*Our Platinum, Black and Black Signature members are exempt from fees for changes and refunds of redeemed fares.
![]() | Ticket change fees | Fare refund fees |
Within Brazil | USD 60 | USD 65 |
Within Chile | USD 40 | USD 60 |
Within Colombia | USD 25 | USD 30 |
Within Ecuador | USD 15 | USD 25 |
Within Peru | USD 16 | USD 60 |
![]() | Ticket change fees: | Fare refund fees: |
---|---|---|
Between South American countries | USD 75 | USD 100 |
Between South America and the United States | USD 200 | USD 250 |
Other international flights | USD 150 | USD 200 |
When can I change or refund LATAM Pass tickets?
- When the ticket hasn't been used or hasn't expired yet.
- When the request is made before the flight departure time.
- When the LATAM Pass Points are still valid to be redeemed.
- In the case of changes, there is an additional fee for the any differences in the fare.
- A cabin Upgrade with points refund must be requested before the flight date.
- A penalty will apply to refunds in cash, excepting Black Signature, Black, and Platinum members, or passengers who have exchanged an Upgrade using points of a member from such categories.
- For commercial fare refunds, the regulation of the fare paid applies.
- Only the points redeemed that are still valid will be returned.
How do I get a refund?
By calling our Contact Center, after the refund has been processed, valid points will be returned to your LATAM Pass account.
