Signature Check-in
A space with personalized attention for our Black and Black Signature customers, ensuring a smooth and comfortable check-in.
This space is yours
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Black and Black Signature members:come meet us and enjoy this exclusive experience.
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Companion and family: Black members can enter with one companion, while Black Signature members can bring their immediate family plus one additional companion. Infants up to 2 years old are exempt from this limit.
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Pets and child items: we expedite the document review for pets and the dispatch of baby strollers directly in our space.
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Delta Partnership: Medallion (Diamond and Platinum) customers flying with LATAM are also welcome.
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Discover Elite Categories
Your journey begins with care
More privacy
An exclusive and dedicated space for our LATAM Pass Black and Black Signature members.
More technology
We have added new digital tools to provide a much faster and smoother service.
More personalized
We have specially trained agents to offer personalized, proactive, and efficient service.
More premium
A design inspired by our Lounges with a local touch in each room.
Where to find us
Consultá dónde encontrar el servicio exclusivo para Check where to find the exclusive service for Black and Black Signature members:
Santiago, Chile
SCL | Arturo Merino Benítez AirportLocation: Terminal T2, gate 6.
Availability: domestic and international flights.
Guarulhos, SP - Brazil
GRU | São Paulo/Guarulhos-Governor André Franco Montoro International AirportLocation: Terminal 2 (Corridor D) and Terminal 3 (Corridor G).
Availability: domestic and international flights.
Lima, Peru
LIM | Jorge Chávez International AirportLocation: Side A, Island 1 (in front of the terminal), at counters 3 to 6
Availability: domestic and international flights.
Do you have any questions?
Find answers to the most frequently asked questions about Signature Check-in.
LATAM Pass Help CenterThe Signature Check-in is an exclusive LATAM space for eligible passengers, offering personalized service, privacy, and efficiency in the check-in process.
Passengers who meet these criteria:
LATAM Pass Elite Black and Black Signature
category.
Delta Medallion passengers in the
Diamond or Platinum category flying with LATAM.
Yes, you can bring a companion. Policies vary based on LATAM Pass Elite or Delta Medallion category:
For LATAM Pass passengers:
Black Category: You can bring a companion traveling on the same flight.
Black Signature Category: You can bring your declared family.
For Delta Medallion passengers:
Platinum Category: You can bring a companion traveling on the same flight.
Diamond Category: You can bring your declared family.
The Signature Check-in Premium is available at the following airports:
Brazil: São Paulo/Guarulhos International Airport (Terminals 2 and 3).
Chile: Arturo Merino Benítez International Airport in Santiago (Terminal 2).
Peru: Lima - Jorge Chávez International Airport.
Exclusive and priority service.
Greater privacy during the check-in process.
Reduced lines for a more efficient experience.
No. You only need to present your LATAM Pass Elite status of Black or Black Signature category
The Signature Check-in offers an exclusive, closed space with personalized service for Black and Black Signature category passengers, while the Premium Check-in is located in the same area as regular check-in and is available to all customers with LATAM Pass Elite category and passengers flying in business class.
Yes. Delta Medallion Diamond and Platinum customers traveling with LATAM can access the service.