LATAM Pass Cookie Policy.

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Hello, welcome to LATAM Pass

TAM LÍNEAS AÉREAS S.A. (hereinafter "LATAM PASS" or "We") and its subsidiaries use cookies or other data storage and retrieval devices with similar functionalities (hereinafter, "cookies") to enhance your experience on each visit to our websites.

With this in mind, we have developed this Cookie Policy ("Policy") so that our customers and users ("You") know which cookies we use, for what purposes, and how you can disable them whenever you wish.

1. What is a cookie?

A tradução para o inglês dessa frase seria: Cookies are small text files that contain information that can be stored on your devices when you visit our websites. They generally include the name of the page that generated them, their lifespan, and a randomly generated value.

In addition, they are essential for browsing the Internet, as they provide technical solutions that allow the user to navigate through different sites. They do not harm the user's device/equipment and can be used to identify and resolve potential errors in the website's functionality, as well as for advertising or analytical purposes.

2. How and why do we use cookies?

LATAM PASS uses cookies to better understand the behavior of customers and users who browse its websites, and thereby adapt them more effectively to the interests and needs of those who visit, helping with the effectiveness, speed, and presentation of future content for you.

Additionally, when we use cookies, we may automatically collect information associated with your electronic devices, such as access provider, operating system, browser, access date and time, and pages viewed. Likewise, cookies may last only during your browsing on our sites (session cookies) or until they expire, depending on their duration (persistent cookies), or until they are deleted

If in the future we use other cookies in order to offer better services, you will be informed, and more details will be provided on how we handle your Personal Data, as outlined in our Privacy and Security Policy.

3.What types of cookies do we use?

1. Google Analytics

Google Analytics is a simple and easy-to-use tool that helps website owners measure user interaction with their content. As a user navigates through web pages, Google Analytics provides JavaScript tags (libraries) to site owners to record information about the page the user viewed (for example, the page URL).

Google Analytics JavaScript libraries use HTTP cookies to store the user's previous interactions or actions on the site's pages. You can check the types of these cookies in the table below:

  • _ga: It is used to distinguish users.
  • _gid:It is used to distinguish users.
  • _ga_: It is used to maintain the session state.
  • _gac_gb_:It contains information related to the campaign. If you have linked your Google Analytics and Google Ads accounts, the cookie will be analyzed by the conversion tags on the Google Ads site, unless you disable it. More information..
  • _ga:It is used to distinguish users.
  • _gid: It is used to distinguish users.

2 . Platforms

  • It is a native PHP cookie that allows the site to store serialized state data. It preserves the user's session state across page requests. It is used by this site to establish a user session and transmit state data through a temporary cookie, usually called a session cookie.
  • PHPSESSID:It is a native PHP cookie that allows the site to store serialized state data. It preserves the user's session state across page requests. It is used on this site to establish a user session and transmit state data through a temporary cookie, usually called a session cookie
  • Service Workers: They essentially act as proxy servers that sit between web applications, the browser, and the network (when available). They are intended, among other things, to enable the creation of effective offline experiences, intercept network requests, and take appropriate actions based on network availability, as well as update assets that reside on the server. They will also allow access to push notifications and background sync APIs
  • device_view: It identifies the device used to browse the site in order to provide an optimal display.

4. Storage period?

The cookies used by LATAM PASS will remain on your device for as long as necessary for the purpose for which they were installed and, at most, for 12 (twelve) months, unless you choose to delete them through your browser settings.

5. International Transfers ?

Some of the Personal Data obtained through third-party cookies may be subject to international transfers, such as to the United States of America (USA), due to the use of Google Analytics. In these cases, we ensure that necessary safeguards are adopted to protect your confidentiality, integrity, and availability, in accordance with the Privacy Act 1988 and other applicable Australian data privacy laws.

6. How to reject cookies in the browser?

You can, at any time, configure your browser to automatically reject the collection of cookies. However, by blocking some cookies, the functionalities of our site may not work as expected.

To get more information on how to manage cookies directly in your browser, please visit the preference links below:

You can also choose to block the use of Google Analytics cookies from the following link: https://tools.google.com/dlpage/gaoptout

7. Do you still have questions?

Thank you for reading this Policy to the end. If you still have any questions about the use of cookies, please contact our Data Protection Officer (Opice Blum, Bruno e Vainzof Advogados Associados) at the email address dadopessoal@latam.com. You can also contact LATAM PASS at the following emails, in accordance with the Privacy Act 1988 and other applicable Australian data privacy laws.

In addition, at any time, you may exercise your rights under the Privacy Act 1988 and other applicable Australian data privacy laws by submitting your request through our online form.

Finally, we inform you that this Policy may be changed at any time, and we will immediately replace it with a more recent version on our websites. Therefore, we ask that you pay attention to the changes, as they will take effect from their publication on our websites.