Legal Regulations
Below, you can find more information about our legal regulations.
Main Product Regulations:
Frequently Asked Questions
LATAM Pass is the LATAM group's loyalty program, which rewards customer loyalty with exclusive benefits. There are 4 Elite categories that belong to the LATAM Pass program: Gold, Platinum, Black, and Black Signature. These categories allow you to access multiple and exclusive benefits. You can reach these categories by accumulating Qualifying Points and accumulating more miles. In addition, if you are part of LATAM Pass, you can accumulate LATAM Pass Miles to redeem for tickets, hotel stays and much more. See more
Imagine they are like a currency you earn when you travel or use services associated with the loyalty program. Then you can spend those miles to redeem them for airline tickets, discounts, upgrades, and other benefits. See more
They are like "status points" that measure how much you travel within the program. The more you accumulate, the higher your category within the program. And the higher your category, the more benefits you will receive, such as access to VIP lounges, free checked baggage, or priority boarding, etc. See more
Think of the loyalty program as a rewards program. Within this program, there are miles and qualifying points, which are used for different things. Miles are for spending, and qualifying points allow you to maintain or upgrade your category to obtain multiple benefits, while LATAM Pass Miles allow you to redeem products or services. See more
You can consult our benefits and program details pages, here.
If you are a LATAM Pass member, you earn miles every time you fly with us, except on promotional flights that indicate otherwise or on flights with redeemed tickets. The number of miles is determined by the multiplier of your membership category and the amount of dollars spent on your ticket, excluding fees, taxes, and additional services. See more
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