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Elite member benefits

Enjoy a unique experience with your LATAM Pass benefits

Relax, get comfortable and enjoy the best of our five Elite categories: Gold, Gold Plus, Platinum, Black and Black Signature. They provide exclusive services that will ensure you have the trip of your dreams.

Earning extra LATAM Pass Points

Thanks to your Elite category membership, you earn a greater number of LATAM Pass Points on your flights, as compared to the initial LATAM member category.

Confer below the percentage of extra points you earn as a result of your Elite category membership:

Extra points earned:
Domestic and regional flights
Gold: 33%
 
Gold Plus: 67%
Platinum: 133%
 
Black: 167%
Black Signature: 200%
Extra points earned:
International flights
Gold: 20%
 
Gold Plus: 40%
Platinum: 80%
 
Black: 100%
Black Signature: 120%

Check the rest of your Elite member benefits:

In flight
Gold
Gold Plus
Platinum
Black
Black Signature

Courtesy Upgrade with Coupons
more details >

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LATAM+ seat*
more details >

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Seat selection**

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Courtesy Upgrade with Coupons

You automatically request an upgrade when purchasing your Plus and Top fare ticket on international flights operated and marketed by LATAM Airlines, subject to availability.

You can check your spot in the upgrade list online.

Gold: 2 coupons per year for you or your travel companions.
Gold Plus: 4 coupons per year for you or your travel companions.
Platinum: 6 coupons per year for you or your travel companions.
Black: unlimited coupons for you and up to 6 coupons per year for your travel companions
Black Signature: unlimited coupons for you and up to 6 coupons per year for your travel companions.

*Upgrade coupons cannot be accumulated with your credit card benefits.

LATAM+ seat

Fly in the first rows and emergency exit rows of the airplane for no additional fee, on domestic and international LATAM Airlines flights. You can choose your seat when you purchase your ticket. Otherwise, you can do so at Check-in.

  • More than 10 centimeters of extra legroom.
  • Recline your seat up to 40% more.
  • Footrest available in B787-9 and A350 models.
  • Exclusive baggage compartment.
  • Priority boarding.
  • Deplane first with seats located in the front section of the cabin.

Platinum: for you on domestic flights.
Black and Black Signature: for you and a companion.

*Companion benefits must be requested through the Priority Call Center.
*These LATAM+ seat benefits are subject to the aircraft’s model and availability.
*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free

Seat selection

Choose your seat when you purchase your ticket, at no extra cost.

Gold, Gold Plus and Platinum: for you on domestic and international flights.
Black and Black Signature: for you and one companion.

*Companion benefits must be requested through the Priority Contact Center.
*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free

At airport
Gold
Gold Plus
Platinum
Black
Black Signature

Priority Check-in
in all your flights*

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LATAM VIP Lounges
more details >

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Associated airlines VIP Lounges

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Priority boarding**

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Preferential support 

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Special Services**

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*Priority Check-in for Black and Black Signature exclusive line at 6 airports on international flights
**For tickets purchased from September 10, 2021 with the Basic farePriority boarding and Special Services will no longer be free. If you want to add these services, you can do so in the My Trips section.

Priority Check-in

Access this benefit when flying international routes with LATAM Airlines or associated airlines, by showing your frequent flyer card at premium Check-in counters, even if flying in Economy class.

Gold and Gold Plus: For you on domestic and international flights.
Platinum: For you and a companion on domestic and international flights.
Black: For you and a companion on domestic and international flights | You also get a Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Check-in line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.
Black Signature: For you, your family group, and a companion on domestic and international routes flying with LATAM airlines | For you and a companion on domestic and international routes flying with associated airlines | You also get Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Check-in line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.

LATAM VIP Lounges

Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.

Platinum and Black: For you and a companion.
Black Signature: For you, your family and a companion (when flying with LATAM Airlines) | For you and a companion (when traveling with associated airlines).

Associated airlines VIP Lounges

Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.

Platinum, Black and Black Signature: For you and a companion.

Priority boarding

By showing your frequent flyer card, even if flying Economy class. This benefit applies for domestic and international routes and is valid when flying with LATAM Airlines or associated airlines.

Gold and Gold Plus: For you.
Platinum and Black: For you and a companion.
Black Signature: For you, your family group and a companion on domestic and international routes flying with LATAM Airlines | For you and a companion on domestic and international routes flying with associated airlines.

*Access is subject to boarding via jet bridge, which may vary at each airport.
*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free

Black and Black Signature board in Group 1
Platinum and Gold Plus board in Group 2
Gold boards in group 3 as long as passengers are traveling with Light, Plus or Top fare

Preferential support

If your flight is delayed for more than an hour, brought forward or canceled, we will contact you via WhatsApp® to help you choose the best alternative.

If you need help with your Check-in, change of seat, UPG application or if you want to advance or postpone your flight on the same day of your trip, you can contact us within 48 hours prior to this. 

Customer Service Hours: Monday to Sunday 24/7. 

Black: For you and your immediate family, if flying together.

Special Services

On international flights, our team will assist you during the entire process at the airport.

On domestic flights, our team will provide the best assistance via WhatsApp®.

Black Signature: For you and your family group when declaring you are traveling together.

*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free

In baggage
Gold
Gold Plus
Platinum
Black
Black Signature

Priority baggage*

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Additional checked baggage 
on LATAM flights*

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Additional checked baggage 
on associated airlines

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*For tickets purchased from September 10, 2021 with the Basic farePriority baggage and Additional baggage on LATAM flights will no longer be free. If you want to add these services, you can do so in the My Trips section.

Priority baggage

This benefit is available when flying with LATAM Airlines. We will tag your baggage so it will come out in the first group of suitcases, whenever possible.

Gold and Gold Plus: For you on international flights.
Platinum: For you and a companion on international flights.
Black: For you and a companion on domestic and international flights.
Black Signature: For you and a companion or family group on international and domestic flights.

*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free

Additional checked baggage on LATAM Airlines flights

Depending on your category, you have the right to transport additional baggage on all flights commercialized and operated by LATAM Airlines. Remember you can only drop off baggage to be checked at the LATAM counters located at the airport. 

Platinum, Black and Black Signature: 1 additional piece of up to 23 kilos

  • You can replace one of your items with a special baggage item.
  • Besides, if your items don’t fit the dimensions, you’re exempt from oversized baggage charges.

*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free.

Additional checked baggage on associated airlines

Depending on your category, you have the right to transport additional baggage on all flights commercialized and operated by associated airlines.

Platinum: 1 additional piece or 15 extra kilos
Black and Black Signature: 1 additional piece or 20 extra kilos

*This benefit is subject to the baggage policy of each airline.

For your trip
Gold
Gold Plus
Platinum
Black
Black Signature

Changes and refunds at no 
charge on redeemed tickets*

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Domestic flights moved forward or 
postponed within the same day**

No
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International flights moved forward or 
postponed within the same day**

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Notification of changes on your flights

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* Does not exempt charge for service fee.

**For tickets purchased from September 10, 2021 with the Basic fare, Flights moved forward or postponed within the same day on LATAM flights will no longer be free. If you want to add these services, you can do so in the My Trips section.

Changes and refunds at no charge on redeemed tickets

Change dates, route and/or flight without incurring a fine for tickets redeemed with the cardholder’s LATAM Pass Points, both for you and other people. Please note that when changing a ticket, additional charges may apply for fare differences.

*The LATAM Pass Points cardholder is not required to travel with the person who changed the ticket.

Move up or delay your flight within the same day

This applies only to domestic flights within Chile, Argentina, Peru, Colombia, Ecuador or Brazil, for Gold Plus, Platinum, Black and Black Signature members.

For domestic flights in Brazil, for Gold Plus members.

For domestic flights in Colombia for Gold members (it applies only to flights moved forward or postponed through the “My Trips” section of LATAM.com and the LATAM App).

For international flights, for Black and Black Signature partners.

Log in to My Trips or the LATAM App using your reservation code and last name starting 24 hours before the departure of your original flight.

Go to My Trips

*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free.

Notification of changes on your flights

Your telephone and e-mail must be up to date to receive this information.

Black and Black Signature: Personalized call, SMS and e-mail

For your account
Gold
Gold Plus
Platinum
Black
Black Signature

Earn pending LATAM Pass Points 
at no cost

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Preferential service from our 
Contact Center

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Earn pending LATAM Pass Points at no cost

You can do so through our website or by calling our Contact Center.

Preferential service from our Contact Center

Available 24/7 and for all LATAM Pass services.

Other Benefits
Gold
Gold Plus
Platinum
Black
Black Signature

Maternity leave

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Free bassinet

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Exclusive events and pre-sales

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Maternity leave

We will extend your Elite status for one more year, even if you fly less. This way, you can keep enjoying all of your benefits.

How can you access this benefit?

  • Call our Contact Center and request the mailing address to send the medical certificate that demonstrates your pregnancy, or your baby’s birth certificate.
  • We will send you an e-mail confirming the extension of your Elite status.

You can request the benefit through our Contact Center up to 6 months after giving birth. If you continue flying with LATAM and associated airlines during the new period, you’ll keep earning LATAM Pass Points.

Free bassinet

When traveling in the economy cabin, you can use a comfortable and safe bassinet for your infant at no cost. You may request this service if your infant weighs no more than 10 kilos and is no longer than 71 cm.

This service is available in the Economy cabin, on Boeing B767, B787-8 and B787-9 airplanes for all fares, including the first row of the airplane.

See more information.

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