Elite member benefits

Courtesy Upgrade with segments

You automatically request an upgrade when purchasing your Plus and Top fare ticket, or by exchanging LATAM Pass Points on all your international flights operated and marketed by LATAM Airlines, subject to availability.

You can check your spot in the upgrade list online.

Gold: 4 segments for flights within South America 
Gold Plus: 6 segments for flights within South America 
Platinum: 8 segments for flights within South America and 2 for flights outside of South America 
Black: Unlimited segments for flights within South America and 8 for flights outside of South America 
Black Signature: Unlimited segments for flights within South America and 14 for flights outside of South America

Check here the priorities in the Cabin Upgrade application, section "How to apply?".

*Upgrade segments cannot be accumulated with your credit card benefits.

LATAM+ seat

Fly in the first rows and emergency exit rows of the airplane for no additional fee, on domestic and international LATAM Airlines flights. You can choose your seat when you purchase your ticket. Otherwise, you can do so at Premium Access.

• More than 10 centimeters of extra legroom.
• Recline your seat up to 40% more.
• Footrest available in B787-9 and A350 models.
• Exclusive baggage compartment.
• Premium Boarding.
• Deplane first with seats located in the front section of the cabin.

Platinum: for you on domestic flights.
Black and Black Signature: for you and a companion.

*Companion benefits must be requested through the Priority Call Center.
*These LATAM+ seat benefits are subject to the aircraft’s model and availability.

Seat selection

Choose your seat when you purchase your ticket, at no extra cost.

Gold, Gold Plus and Platinum: for you on domestic and international flights.
Black and Black Signature: for you and one companion.

*Companion benefits must be requested through the Priority Contact Center.

Premium Access

Access this benefit when flying international routes with LATAM Airlines or associated airlines, by showing your frequent flyer card at Premium Access counters, even if flying in Economy class.

Gold and Gold Plus: For you on domestic and international flights.
Platinum: For you and a companion on domestic and international flights.
Black: For you and a companion on domestic and international flights | You also get a Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Premium Access line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.
Black Signature: For you, your family group, and a companion on domestic and international routes flying with LATAM airlines | For you and a companion on domestic and international routes flying with associated airlines | You also get Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Premium Access line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.

LATAM Lounges

Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.

Platinum and Black: For you and a companion.
Black Signature: For you, your family and a companion (when flying with LATAM Airlines) | For you and a companion (when traveling with associated airlines).

Associated airlines Lounges

Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.

Platinum, Black and Black Signature: For you and a companion.

Premium Boarding

By showing your frequent flyer card, even if flying Economy class. This benefit applies for domestic and international routes and is valid when flying with LATAM Airlines or associated airlines.

Gold and Gold Plus: For you.
Platinum and Black: For you and a companion.
Black Signature: For you, your family group and a companion on domestic and international routes flying with LATAM Airlines | For you and a companion on domestic and international routes flying with associated airlines.

*Access is subject to boarding via jet bridge, which may vary at each airport.

Black and Black Signature board in Group 1
Platinum and Gold Plus board in Group 2
Gold boards in group 2 as long as passengers are traveling with Light, Plus or Top fare

Preferential support

If your flight is delayed for more than an hour, brought forward or canceled, we will contact you via WhatsApp® to help you choose the best alternative.

If you need help with your Premium Access, change of seat, UPG application or if you want to advance or postpone your flight on the same day of your trip, you can contact us within 48 hours prior to this. 

Customer Service Hours: Monday to Sunday 24/7. 

Black: For you and your immediate family, if flying together.

Special Services

On international flights, our team will assist you during the entire process at the airport.

On domestic flights, our team will provide the best assistance via WhatsApp®.

Black Signature: For you and your family group when declaring you are traveling together.

Priority baggage

This benefit is available when flying with LATAM Airlines. We will tag your baggage so it will come out in the first group of suitcases, whenever possible.

Gold and Gold Plus: For you on international flights.
Platinum and Black: For you and a companion on international flights.
Black Signature: For you and a companion or family group on international flights.

Additional checked baggage on LATAM Airlines flights

Depending on your category, you have the right to transport additional baggage on all flights commercialized and operated by LATAM Airlines. Remember you can only drop off baggage to be checked at the LATAM counters located at the airport. 

Platinum, Black and Black Signature: 1 additional piece of up to 23 kilos

Additional checked baggage on Delta Air Lines flights

Depending on your category, you have the right to transport additional baggage on all flights commercialized and operated by associated airlines.

Platinum: 1 additional piece or 15 extra kilos
Black and Black Signature: 1 additional piece or 20 extra kilos

*This benefit is subject to the baggage policy of each airline.

Move up or delay your flight within the same day

This applies only to domestic flights within Chile, Argentina, Peru, Colombia, Ecuador or Brazil, for Gold Plus, Platinum, Black and Black Signature members.

For domestic flights in Brazil, for Gold Plus members.

For domestic flights in Colombia for Gold members (it applies only to flights moved forward or postponed through the “My Trips” section of LATAM.com and the LATAM App).

For international flights, for Black and Black Signature partners.

Log in to My Trips or the LATAM App using your reservation code and last name starting 24 hours before the departure of your original flight.

Go to My Trips

Notification of changes on your flights

Your telephone and e-mail must be up to date to receive this information.

Black and Black Signature: Personalized call, SMS and e-mail

Preferential service from our Contact Center

Available 24/7 and for all LATAM Pass services.

Maternity leave

We will extend your Elite status for one more year, even if you fly less. This way, you can keep enjoying all of your benefits.

How can you access this benefit?

• Call our Contact Center and request the mailing address to send the medical certificate that demonstrates your pregnancy, or your baby’s birth certificate.
• We will send you an e-mail confirming the extension of your Elite status.

You can request the benefit through our Contact Center up to 6 months after giving birth. If you continue flying with LATAM and associated airlines during the new period, you’ll keep earning LATAM Pass Points.

Free bassinet

When traveling in the economy cabin, you can use a comfortable and safe bassinet for your infant at no cost. You may request this service if your infant weighs no more than 10 kilos and is no longer than 71 cm.

This service is available in the Economy cabin, on Boeing B767, B787-8 and B787-9 airplanes for all fares, including the first row of the airplane.

See more information.