When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.
For flights from US
Contact Center or Offices
On our website
Between North America and South America
US$ 50
No service Charge
Other destinations
US$ 30
No service Charge
Fees for changes and refunds
Any changes and refunds of your tickets redeemed are subject to the redeemed fare and must be made through our Contact Center.
When can I change or refund LATAM Pass tickets?
When the ticket hasn't been used or hasn't expired yet.
When the request is made before the flight departure time.
When the LATAM Pass Miles are still valid to be redeemed.
In the case of changes, there is an additional fee for the any differences in the fare.
A cabin Upgrade with miles refund must be requested before the flight date.
For commercial fare refunds, the regulation of the fare paid applies.
Only the miles redeemed that are still valid will be returned.
How do I get a refund?
By calling our Contact Center, after the refund has been processed, valid miles will be returned to your LATAM Pass account.
