1
Access your member account
Go to the LATAM Airlines website or app, click "Sign In," and enter your details.
Cabin Upgrade
Fly in an upgraded cabin and elevate your travel experience.
Upgrade with complimentary segments
2
Access your trip
On the LATAM Airlines website or app, click "My Trips" and select the flight you want to apply for.
3
Manage trip
Select "Manage Trip" and then "Cabin Upgrade with segments." This section will show the number of segments available for upgrade based on your LATAM Pass status.
4
Click to apply
When accessing your flight, select "Apply for Premium Economy" or "Premium Business" based on the available cabin for your flight.
5
Select applicants
Select your name and those of any companions if you wish.
6
Your application is ready
A message will appear confirming your request is complete. You can also track your place in line on the same site.
7
Receive the confirmation
-
You will receive confirmation by email, along with a boarding pass update notification via the LATAM App or confirmation at the airport counter. If your application is not approved, your courtesy segments will be refunded within 24 hours.
How does it work?
To request an upgrade, you need 1 complimentary segment per flight. Depending on your Elite Category, you have segments available for flights within South America and also for flights outside the region. It is also possible to request upgrades for companions. In this case, 1 additional segment is used per companion.
Elite Gold Category
Within South America:
4 segments shared between you and your companion
Outside South America:
-
Elite Platinum Category
Within South America:
8 segments shared between you and your companion
Outside South America:
2 segments shared between you and your companion
Elite Black Category
Within South America:
Unlimited for you and 4 segments for your companion
Outside South America:
8 segments shared between you and your companion
Elite Black Signature Category
Within South America:
Unlimited for you and 6 segments for your companion
Outside South America:
14 segments shared between you and your companion
Understanding route rules
To choose the best bonus, it's important to understand how we divide our destinations. Mileage and points bonuses vary depending on where you fly:
Routes within South America
Flights originating and ending in South America.
-
Domestic flights
Trips within Brazil, Chile, Peru, Colombia, and Ecuador. -
Regional flights
Trips with origin and destination between Brazil, Chile, Peru, Argentina, Colombia, Ecuador, Uruguay, Paraguay, Bolivia, and Venezuela.
Routes outside South America
Long-distance international flights.
-
Flights from South America to the United States, Canada, Europe, Australia, New Zealand, Mexico (including Cancun), Africa, Aruba, Curaçao, Jamaica, Costa Rica, Cuba, the Dominican Republic, and vice versa.
Long distance
Complimentary segments for LATAM Airlines Credit Cards
If you are a holder of LATAM Pass World Elite card, you are also entitled to complimentary cabin upgrade segments, which are cumulative with those you already have for being an Elite Customer.
It is important to note that these segments offered by the card are not cumulative with the segments you already have as an Elite Customer. If you qualify for both, don’t worry: to ensure the best experience, the higher value benefit will always apply.
See more details
Important Information
Upgrade Priority
Your cabin upgrade priority will be assigned based on your Elite Category, LATAM Airlines Credit Cards, and time of request.
Request Period
To request, you must have completed check-in for the flight. Requests can be made between 48 and 2 hours before departure via the LATAM website or app, subject to seat availability in Premium Economy or Premium Business cabins.
Eligible Fares
Cabin upgrade requests are available starting from the Light fare for flights within South America and the Caribbean, and from the Standard fare for long-haul international and domestic flights in Brazil.
Approval
If your request is approved, you will be notified directly at the airport or by email starting 12 hours before your flight.
Discover our cabins
Premium Business Cabin
Relax in seats that convert into beds and enjoy exclusive onboard service, with menus crafted by top chefs and award-winning South American wines.
See more details
Cabina Premium Economy
Disfrutá de más espacio y atención preferencial en tus vuelos regionales. Una cabina exclusiva, diseñada para quienes no renuncian a la excelencia y valoran su tiempo.
See more details
Terms and Conditions
Essential information about rules, deadlines, restrictions, and procedures required for Cabin Upgrade.
Check the full regulations
LATAM Airlines World Elite Mastercard
Yes. In some cases, it will not be possible to request an upgrade. Check to see if any of these apply to you:
- Passengers with pets (PET)
- Ticket fares other than Plus or Top.
- Any ticket concession.
Your Upgrade will be confirmed at the time of boarding on flights operated by LATAM Airlines Brazil/Paraguay. For flights operated by LATAM Airlines of other countries, if you apply for the upgrade between 12 and 48 hours beforehand, you will receive your confirmation 12 hours before your flight departure time.
No. The application for an Upgrade is valid for a single segment. One can apply for each of the Segments as long as the member has the necessary courtesy Segments and the fare purchased allows it.
If the Upgrade request is not approved, the client’s segments are returned to them within 2 days. This way you will then be able to apply for Upgrades on other flights.
Segments are valid for one year. You can get them renewed every year on April 1 (the year starts on April 1 and ends on March 31). Segments are not cumulative.
When you move up to a higher tier, you will be credited with the difference between the courtesy segments associated with your new tier and the segments you had in the previous tier.
For example, when upgrading from Black to Black Signature, you will receive an additional 6 courtesy segments (for destinations outside South America), which represents the difference between the 14 segments of the new tier and the 8 segments you had already received.
No. Courtesy segments are non-transferable, but you can share them with a travel companion.
No, baggage allowances are not granted. The Courtesy Cabin Upgrade benefit is accompanied by the benefits associated with the Premium cabin, such as: access to the VIP lounge, Premium boarding and Check-in, and Priority baggage, as long as the upgrade has been granted at the time of receive them.
Since the model change will take place during the second half of 2023, your coupons will not be affected. Just as your coupon book is renewed every year, during the second half of 2023 you will be charged for the ""Courtesy Tracts"" corresponding to your member
Instant Upgrade
Allows you to upgrade your cabin immediately by paying with LATAM Pass Miles. Confirmation is instant, securing your seat in the higher class cabin, subject to availability.
How it works
Access your trip
On the LATAM Airlines website or app, click on “My Trips” and select the option “Bid for Cabin Upgrade.”
Confirm the upgrade
Choose “Miles,” select “Get an instant upgrade without bidding,” review your details, and click “Submit” to finish.
Receive the confirmation
You will receive confirmation by email immediately. Your boarding pass will be updated automatically.
Upgrade by auction
You place a bid in LATAM Pass Miles to try for a Cabin Upgrade. Confirmation depends on bid acceptance and may occur close to the flight. If not approved, no charge applies.
How it works
Access your trip
On the LATAM Airlines website or app, click on “My Trips” and select the option “Bid for Cabin Upgrade.”
Submit your offer
Choose “Miles,” select “Place offer,” review your details, and click “Submit” to finish.
Receive the result
The result will arrive by email between 12 and 2 hours before the flight. If approved, your boarding pass will be updated automatically.
Discover our cabins
Premium Business Cabin
Relax in seats that convert into beds and enjoy exclusive onboard service, with menus crafted by top chefs and award-winning South American wines.
See more details
Cabina Premium Economy
Disfrutá de más espacio y atención preferencial en tus vuelos regionales. Una cabina exclusiva, diseñada para quienes no renuncian a la excelencia y valoran su tiempo.
See more details
Terms and Conditions
Essential information about rules, deadlines, restrictions, and procedures required for Cabin Upgrade.
Check the full regulations
You can request a cabin upgrade with your miles in two ways:
- Instant Upgrade
- Auction Upgrade
In both cases, the access process is the same.
Simply go to My Trips, through the LATAM Airlines website or app, and select the "Cabin Upgrade Offer" option.
With Instant Upgrade, you're guaranteed an immediate cabin change.
Simply select the available Upgrade option, click "Buy Now," review the details, and complete the payment.
After confirmation:
- The Upgrade is approved instantly.
- You will receive a confirmation email.
- Your boarding pass is automatically updated.
With the Upgrade by Auction, you place a bid and wait for confirmation.
Set the bid amount by moving the cursor, click "Place Bid," and submit.
Next:
- LATAM evaluates your bid.
- You will receive an email between 12 and 2 hours before your flight informing you whether your bid was accepted.
- Payment (in cash or miles) is only required if the upgrade is confirmed.
- Your boarding pass will be automatically updated if approved.
Instant Upgrade: at the time of purchase.
Auction Upgrade: only if the bid is accepted.
You will receive a confirmation email. Your boarding pass will also be automatically updated with your new cabin.