Premium Access
Access this benefit when flying international routes with LATAM Airlines or associated airlines, by showing your frequent flyer card at Premium Access counters, even if flying in Economy class.
Gold and Gold Plus: For you on domestic and international flights.
Platinum: For you and a companion on domestic and international flights.
Black: For you and a companion on domestic and international flights | You also get a Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Premium Access line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.
Black Signature: For you, your family group, and a companion on domestic and international routes flying with LATAM airlines | For you and a companion on domestic and international routes flying with associated airlines | You also get Preferential Treatment space at Sao Paulo Airport (Guarulhos), in addition to an exclusive Premium Access line on your international flights in the airports of Lima, Miami, Santiago, Río de Janeiro (Galeão) and Bogotá.
LATAM Lounges
Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.
Platinum and Black: For you and a companion.
Black Signature: For you, your family and a companion (when flying with LATAM Airlines) | For you and a companion (when traveling with associated airlines).
Associated airlines Lounges
Enjoy access by flying on international routs operated by LATAM Airlines and associated airlines.
Platinum, Black and Black Signature: For you and a companion.
Premium Boarding
By showing your frequent flyer card, even if flying Economy class. This benefit applies for domestic and international routes and is valid when flying with LATAM Airlines or associated airlines.
Gold and Gold Plus: For you.
Platinum and Black: For you and a companion.
Black Signature: For you, your family group and a companion on domestic and international routes flying with LATAM Airlines | For you and a companion on domestic and international routes flying with associated airlines.
*Access is subject to boarding via jet bridge, which may vary at each airport.
*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free
Black and Black Signature board in Group 1
Platinum and Gold Plus board in Group 2
Gold boards in Group 2 as long as passengers are traveling with Light, Plus or Top fare
Preferential support
If your flight is delayed for more than an hour, brought forward or canceled, we will contact you via WhatsApp® to help you choose the best alternative.
If you need help with your Premium Access, change of seat, UPG application or if you want to advance or postpone your flight on the same day of your trip, you can contact us within 48 hours prior to this.
Customer Service Hours: Monday to Sunday 24/7.
Black: For you and your immediate family, if flying together.
Special Services
On international flights, our team will assist you during the entire process at the airport.
On domestic flights, our team will provide the best assistance via WhatsApp®.
Black Signature: For you and your family group when declaring you are traveling together.
*For tickets purchased from September 10, 2021 with the Basic fare, this benefit will no longer be free