Starting July 1st, 2020, for tickets issued less than 90 days prior to traveling, for domestic flights, and 120 days for international flights, a redemption issue fee will be charged per segment and passenger.
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Fees for changes and refunds
Any changes and refunds of your tickets redeemed are subject to a fee and must be made through our Contact Center.
*Our Platinum, Black and Black Signature members are exempt from fees for changes and refunds of redeemed fares.