
LATAM Pass Fees
LATAM Pass Service Fee
When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.
For flights from New Zealand | Contact Center or Offices | On our website |
---|---|---|
Between Australia and New Zealand | US$ 30 | No service Charge |
Between Australia or New Zealand and the rest of the world | US$ 50 | No service Charge |
Other destinations | US$ 30 | No service Charge |
Redemption fee
Starting July 1st, 2020, for tickets issued less than 90 days prior to traveling, for domestic flights, and 120 days for international flights, a redemption issue fee will be charged per segment and passenger.
Fees for changes and refunds
Any changes and refunds of your tickets redeemed are subject to a fee and must be made through our Contact Center.
*Our Platinum, Black and Black Signature members are exempt from fees for changes and refunds of redeemed fares.
![]() | Ticket change fees | Fare refund fees | With LATAM Pass Miles |
---|---|---|---|
Within Brazil | USD 60 | USD 65 | 6.000 miles |
Within Chile | USD 40 | USD 60 | 5.700 miles |
Within Colombia | USD 25 | USD 30 | 2.800 miles |
Within Ecuador | USD 15 | USD 25 | 2.400 miles |
Within Peru | USD 16 | USD 60 | 5.700 miles |
![]() | Ticket change fees: | Fare refund fees: | Fare refund fees: |
---|---|---|---|
Between South American countries | USD 75 | USD 100 | 9.400 miles |
Between South America and the United States | USD 200 | USD 250 | 23.400 miles |
Other international flights | USD 150 | USD 200 | 18.800 miles |
When can I change or refund LATAM Pass tickets?
- When the ticket hasn't been used or hasn't expired yet.
- When the request is made before the flight departure time.
- When the LATAM Pass Miles are still valid to be redeemed.
- In the case of changes, there is an additional fee for the any differences in the fare.
- A cabin Upgrade with miles refund must be requested before the flight date.
- A penalty will apply to refunds in cash, excepting Black Signature, Black, and Platinum members, or passengers who have exchanged an Upgrade using miles of a member from such categories.
- For commercial fare refunds, the regulation of the fare paid applies.
- Only the miles redeemed that are still valid will be returned.
How do I get a refund?
By calling our Contact Center, after the refund has been processed, valid miles will be returned to your LATAM Pass account.
