Waterfalls and river
Come back to Redeem points with LATAM

LATAM Pass Fees

LATAM Pass Service Fee

When redeeming your LATAM Pass tickets at our Contact Center or sales offices, service charges are in addition to boarding fees and taxes, and vary depending on the flight.

For flights from Europe 
(except: UK)
Contact Center or OfficesOn our website
Between Europe and South American countriesEUR 45No service Charge
Other destinationsEUR 30No service Charge

Fees for changes and refunds

Any changes and refunds of your tickets redeemed are subject to the redeemed fare and must be made through our Contact Center.

When can I change or refund LATAM Pass tickets?

  • When the ticket hasn't been used or hasn't expired yet.
  • When the request is made before the flight departure time.
  • When the LATAM Pass Points are still valid to be redeemed.
  • In the case of changes, there is an additional fee for the any differences in the fare.
  • A cabin Upgrade with points refund must be requested before the flight date.
  • For commercial fare refunds, the regulation of the fare paid applies.
  • Only the points redeemed that are still valid will be returned.

How do I get a refund?

By calling our Contact Center, after the refund has been processed, valid points will be returned to your LATAM Pass account.

blue line